These General Contracting Conditions (hereinafter, General Conditions) regulate the process of buying and selling the products offered by PERE SEDA, S.L. in the catalog available on its website www.pereseda.com.
The General Conditions bind PERE SEDA, S.L. and the buyer (Client), granting them a series of rights and obligations, from the moment they place and accept an order through this page. They are mandatory and are known to both parties, so their acceptance is essential to be able to formalize an order. Therefore, the Client must read these conditions carefully.
The headings of the different clauses are only informative, and will not affect, qualify or expand the interpretation of the General Conditions.
These General Conditions will be regulated by the provisions of current legal regulations.
The sale of alcoholic beverages to those under 18 years of age is prohibited, therefore, PERE SEDA S.L. will not register or supply anyone under the legal age allowed.
SELLING COMPANY
PERE SEDA, S.L. is the company that owns the website www.pereseda.com
• Name: PERE SEDA, S.L.
• Registered office: Cid Campeador, 22, 07500 Manacor, Balearic Islands
• Balearic Companies Registry, Folio 63, Volume 1127 of the Archive, Section 8, page PM-15198, Entry 16.
• NIF: B07015241
• Email: pereseda@pereseda.com
Contact: For any communication that is needed between PERE SEDA, S.L. and the Client, the latter must contact the Customer Service Department by email by sending a message to pereseda@pereseda.com or by postal mail by sending a letter to the Customer Service Department of PERE SEDA, S.L. to the postal address indicated above.
The Client expressly accepts for all communications related to registering on the Web and / or when purchasing products, the use of email as a valid procedure for sending said communications.
CLIENT
Any User of the www.pereseda.com website who places an order and accepts it at the time of its completion will be considered a Client.
The Client must register as such and provide the following information in order to place the order: name and surname or company name, CIF / NIF / DNI, invoice address, shipping address, contact telephone number and contact email.
These data will be processed in accordance with the provisions of these General Conditions and the Privacy Policy of this site.
The username and password used to register on the Web are identifying data and therefore are personal and non-transferable. PERE SEDA, S.L. reserves the right to block or cancel the user name and password of those Users who maintain debit or unpaid balances with PERE SEDA, S.L., as well as in the event that they detect fraudulent acts or irregularities in the use of the service.
The purpose of this contract is the sale of alcoholic beverages belonging to PERE SEDA, S.L. on this website.
Each product has a file containing its description and its sales price with VAT
The final purchase price of a product or its shipping costs may vary depending on the destination region or the payment method, since depending on the geographical area where it is sent, the costs may vary and depending on the form of payment, you may have access to a series of discounts. In any case, as the customer indicates the delivery address and the payment method, the page will offer the exact price of the products.
In most cases, a product file will have a photograph of the product, as well as its technical characteristics, which have been obtained from the manufacturer itself or, failing that, from other publicly accessible sources.
On the other hand, sales made by natural or legal persons domiciled in any of the EU countries will be subject to VAT.
PERE SEDA, S.L. informs that its website is directed exclusively for sales in the Spanish Mainland and the Balearic Islands. For sales outside this territory, please contact with the Selling Company.
It occurs at the moment in which the Client gives his express consent to the order placed, and after the acceptance of the General Conditions. It is materialized by accepting these and clicking on the button "CONFIRM ORDER” on the order completion screen.
At the time of activating the order, the client formalizes a product purchase contract with PERE SEDA, S.L., acquiring the rights and commitments established in the applicable regulations and those set forth in these general contracting conditions.
After acceptance of the order, PERE SEDA, S.L. will contact the customer within a maximum period of 48 hours to confirm the order.
The invoice issued for the purchase will be sent with the purchased products.
The fact that the order is made does not mean that the product is reserved; the product will be reserved at the time the payment is made.
If the product is not in stock at that time, we will contact you to inform you about the situation and the next availability of the product or to proceed with the cancellation of the order and its corresponding refund of the amount.
PERE SEDA, S.L. offers the client only one payment method:
• Payment by card visa / visa electron / master card / maestro
• PERE SEDA, S.L. You can expand or reduce the number of payment methods at any time.
The customer will select the payment method chosen from those available at the time of purchase.
1. Payment by credit card:
The customer can choose to pay by credit card, performing the operation at the time of order. Only visa / visa electron / master card / maestro cards are accepted.
The system will automatically calculate the shipping costs associated with the payment method chosen by the Customer, and these total prices will be communicated prior to the acceptance of the order by the Customer.
You must notify PERE SEDA, S.L. any undue or fraudulent charge on the card used for the purchase, by email or by phone, in the shortest possible time, so that PERE SEDA, S.L. can take the appropriate steps.
The delivery times of the orders depend on the availability of the product or products that compose them. The delivery time is 15 business days, once the payment is confirmed. These terms may be modified in holiday periods or due to circumstances beyond the control of PERE SEDA, S.L.
For deliveries in territories outside the Spanish Mainland or the Balearic Islands, the Customer Service must be consulted before purchase.
In no case will shipments be made to post office boxes.
However, the delay in delivery will not imply any compensation and will only empower the Customer to cancel the order when the circumstances described in the following point of these conditions arise. Any penalty clause for delay introduced by the Customer in his order is without effect.
PERE SEDA, S.L. will seek in each formalized order the maximum possible information on the availability of the products.
Deliveries will be made through a courier company at the delivery address indicated in the order shipping details. The subsequent modification of this address may generate a series of expenses that will be borne by the Customer and delivery may be affected.
The Customer is given the right to withdraw from the order within fourteen business days from receipt thereof, as set out in Article 44 of Law 7/1996, of January 15, on the Regulation of Retail Trade.
To do this, you must notify PERE SEDA, S.L., completing the withdrawal or revocation document that accompanies the delivery note, so that the withdrawal is recorded and directing it by post to the Customer Service of PERE SEDA, S.L. at the address Cid Campeador, 22, 07500 Manacor, Islas Baleares.
Once the notification of withdrawal has been made, PERE SEDA, S.L. will respond to the request indicating the way to return the product. Said refund will be made within 7 days from the communication to PERE SEDA, S.L. of the return procedure.
The expenses incurred will be borne by the Client. Together with the product, the withdrawal sheet and a copy of the delivery note or invoice will be sent.
When the Client has exercised the right of withdrawal or resolution, PERE SEDA, S.L. will be obliged to return the sums paid by the Client. The return of these sums will be made as soon as possible and, in any case, respecting the legally stipulated period.
If at the time of delivery it is visibly and clearly appreciated, without having to manipulate the shipping packaging or the product's own, that a product has defects caused by transport damage or it is appreciated, in the same way, an error in the product received, you must fill in the withdrawal form that accompanies the delivery note and send it by post to PERE SEDA, SL at the above address. In that case, PERE SEDA, S.L. will deliver to the user another product equal to the one purchased, collecting the defective one when delivering the new product, assuming PERE SEDA, S.L. the costs of this management. In the event that the Client has chosen to return the money, he must indicate on the withdrawal sheet the holder and the account number in which he wants the corresponding amount to be deposited. The refund of the amount will be made in the time legally marked.
The right of withdrawal may not be exercised in the event that the product is not returned in its original packaging and when the product is not in perfect condition. Neither will those withdrawal rights be addressed outside the stipulated period.
The legal framework of guarantee (Law 23/2003, of July 10, on guarantees in the Sale of Consumer Goods) aims to provide the Client with different options to demand the reorganization when the acquired product is not in accordance with the contract, giving the option to demand the repair or replacement of the property, unless this is impossible or inappropriate.
Subsequently, PERE SEDA, S.L. will respond to the Client for any lack of conformity that exists at the time of delivery of the order, understanding these as physical goods intended for private consumption.
The delivery note stamped by PERE SEDA, S.L is valid as a guarantee and must be delivered together with the original return sheet that accompanies it in case of claims due to possible incidents (damaged, wrong product or other cause capable of claim).
For all aspects of the commercial guarantee referred to in Article 11 of Law 23/2003, of July 10, on guarantees in the Sale of Consumer Goods, the provisions of Law 7/1996, of January 15, Retail Trade Organization.
In accordance with art. 1 of RD 5/1997 January 14, there are at the disposal of our Clients, claim forms in the offices of the company.
CLIENT OBLIGATIONS
• Read these General Conditions prior to accepting the order.
• Respect the General Conditions once the order is accepted.
• Respect the Privacy Policy accepted after registering on the Web.
• Pay the prices agreed at the time of order.
OBLIGATIONS OF PERE SEDA, S.L.
• In the event that it is possible to deliver the ordered goods under the conditions agreed with the customer, deliver the product in good condition to the designated shipping place.
• Respect the price of the orders agreed at the time of placing them.
CLIENT RIGHTS
• The products must be received in the agreed conditions.
• The immediate return of any amount in case that the company cannot serve the products in the agreed conditions.
• Cancel the order in the cases established in these General Conditions.
RIGHTS OF PERE SEDA, S.L.
• Receive payment for orders.
• Modify the prices established on your website for your products.
• Modify the delivery times of the product based on their availability.
• Cancel orders for non-payment of the Client.
• Cancel the web page without prior notice.
For the purposes of notifications, requirements and writings of any kind to which this contract gives rise, it will be understood as the address of PERE SEDA, S.L. the one indicated in these General Conditions.
Even if the invalidity or unenforceability of a clause of this contract or of one of its parts is issued, the rest of the clauses will continue to be valid.
These General Conditions are governed by current Spanish regulations, and specifically by: Civil Code, Law 26/84 of June 19, General for the Defense of Consumers and Users, Law 7/98 of April 13, General Conditions of the Contracting, Law 7/96 of January 15 on Retail Trade, Directive 2000/31 CE of the European Parliament and of the Council of June 8, Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, Law 23/2003 of July 10 on Guarantees in the Sale of Consumer Goods and the regulations that develop them.
The legislation applicable to these Conditions will be Spanish. Likewise, unless expressly prohibited by Law, for the resolution of all litigious issues arising from these General Conditions relating to the purchase of products or the Privacy Policy, the parties by common agreement, submit to the jurisdiction and jurisdiction of the Judges and Courts of Palma de Mallorca, expressly waiving any other jurisdiction that may correspond to them.
In PERE SEDA, S.L., online store we offer the following forms of payment:
Credit card:
After completing your order and having selected the credit card payment method, the website will redirect you to the Banca March payment gateway, where you will be asked for the following information:
• Credit Card Number, made up of 20 numbers in 4-digit blocks
• Month and year of expiration.
•Cardholder Name
• CVC; control number that you can find on the back of the credit card
The delivery times of the orders depend on the availability of the product or products that compose them. The maximum delivery time in the Peninsula, Menorca, Ibiza and Formentera is 15 business days, for shipments to Mallorca the maximum term is 5 business days. Once the payment is confirmed, these terms may be modified in holiday periods or due to circumstances beyond the control of PERE SEDA, S.L.
For deliveries in territories outside the Peninsula or the Balearic Islands, the Customer Service must be consulted before purchasing.
In no case will shipments be made to post office boxes.
However, the delay in delivery will not imply any compensation and will only empower the Customer to cancel the order when the circumstances described in the following point of these conditions arise. Any penalty clause for delay introduced by the Client in his order is without effect.
PERE SEDA, S.L. will seek in each formalized order the maximum possible information on the availability of the products.
Deliveries will be made through a courier company at the delivery address indicated in the order shipping details. The subsequent modification of this address may generate a series of expenses that will be borne by the Customer and delivery may be affected.
Withdrawal
The Client is given the right to withdraw from the order within seven business days from receipt of the order, as stated in Article 44 of Law 7/1996, of January 15, on the Regulation of Retail Trade.
To do this, you must notify PERE SEDA, S.L., completing the withdrawal or revocation document that accompanies the delivery note, so that the withdrawal is recorded and directing it by post to the Customer Service of PERE SEDA, S.L. at the address Cid Campeador, 22, 07500 Manacor, Islas Baleares.
Once the notification of withdrawal has been made, PERE SEDA, S.L. will respond to the request indicating the way to return the product. Said refund will be made within 7 days from the communication to PERE SEDA, S.L. of the return procedure. The expenses incurred will be borne by the Client. Together with the product, the withdrawal sheet and a copy of the delivery note or invoice will be sent.
When the Client has exercised the right of withdrawal or resolution, PERE SEDA S.L. will be obliged to return the sums paid by the Client. The return of these sums will be made as soon as possible and, in any case, respecting the legally stipulated period.
The right of withdrawal may not be exercised in the event that the product is not returned in its original packaging and when the product is not in perfect condition. Neither will those withdrawal rights be addressed outside the stipulated period.
If at the time of delivery it is visibly and clearly appreciated, without having to manipulate the shipping packaging or the product's own, that a product has defects caused by transport damage or it is appreciated an error in the product received, you must fill in the withdrawal form that accompanies the delivery note and send it by post to PERE SEDA, SL at the above address. In that case, PERE SEDA, S.L. will deliver to the user another product equal to the one purchased, collecting the defective one when delivering the new product, assuming PERE SEDA, S.L. the costs of this management. In the event that the Client has chosen the return of the money, they must indicate on the withdrawal sheet the holder and the account number in which they want the corresponding amount to be deposited. The refund of the amount will be made in the time legally marked.
